Payment Conditions

Payment Conditions

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Methods of Reservation

You can use one of the following methods to reserve in Aldeera Travel:

  • Make a reservation on our website.
  • Send a reservation request by email: ecommerce@aldeeratravel.com
  • Send a reservation request by fax: + 662-656-8833
  • Make a reservation over the telephone:  +662-656-8866
  • Hotline number +668-1920 8444 (24/7)


Payment Terms

A reservation and full payment of hotel accommodation should be completed no less than 5 work-days before arrival date or commencement of services. To make a reservation less than 5 days before arrival date.

Information Needed for Reservations

To make a reservation by phone or fax, please, provide us with the following information:

  • Full name as in the passport
  • Arrival date and departure date
  • Hotel name or the location
  • Type of room
  • Number of guests
  • Company name (if have for issue the receipt)
  • Additional services (airline tickets, transportation, etc.)

 

Cancellation and Change Policy

All changes and additions to your reservation request should be made in written and sent us by fax or email. To avoid misunderstanding of any sort, it is necessary to have a confirmation from our staff.
We operate a cancellation policy and reserve the right to charge the equivalent of one night’s accommodation for any cancellations received less than 5 days before arrival date or in the event of a no show.
We welcome payment by any of the following methods:

(1) Pay by booking system (service charge 3% for Visa and every kinds of Master Card)

(2) Pay by the bank account system and ATM.
Note that all bank charges on money transfers are to be paid by the sender.

Account Name: Aldeera Travel (Thailand) Co., Ltd

Bank Name Branch Account Type Account Number SWIFT CODE
 Siam Commercial Bank Ploenchit Center Saving 216-211717-7 SICOTHBK

(3) Payment by direct to our Customer Service Centers:

Aldeera Travel (Thailand) Co., Ltd
Address: 2 Ploenchit Center, 1st Floor, Room No. 18-19, Sukhumvit Road,
Klongtoey, Bangkok 10110 Thailand
Telephone (+66 2)656 8866
Hotline (+66 8) 1920 8444
Email:  ecommerce@aldeeratravel.com

ALDEERA TRAVELS (Head Office)

Address: Souq Nabina, Darul Qutab R/A, Doha, Qatar

Mailing: P.O. Box 55444 Doha, Qatar

Tel:+974 4433999 D#: +974 4411778

FAX:  +974 4410333

2nd Subsidiary Office:  Doha Airport Branch: Open from 8.00 – 12.00 Mid night

ALDEERA TRAVELS

Address: Commercial Road, Old Airport

Mailing:  P.O. Box 9299 Doha, Qatar

Tel: +974 4663444, Fax: 4662444

 

3rd Subsidiary Office: B-Ring, Road Branch
ALDEERA TRAVELS

Address: B-Ring Road Old Farig Ghanem, Umghwalina

Mailing: P.O. Box 55444 Doha, Qatar

Tel: +974 4314444 FAX:  +974 4410444

In case of paying by bank account system or ATM, you can confirm the down payment and service by telephone and dispatch the above payment document by fax or e-mail: ecommerce@aldeeratravel.com we will immediately dispatch the important document to you after getting your payment.